
FAQ
You can click on the "BOOK NOW" sign on this webpage, which will take you directly to the booking site called Janeapp. It is a user friendly site that allows you to take control of all of your bookings! You can add/cancel/reschedule all of your appointments anytime UP TO 24 HOURS before your appointment (after that time, you'd need to email me directly).
Copy & paste this short tutorial video on how to use Janeapp:
https://www.youtube.com/watch?v=EVZ_-ZrTQfE&t=136s
Usually, I will see someone once a week for the first 4 weeks (initial assessment + 3 follow-up sessions). After that, I tend to space out sessions (eg. once in 2 weeks; once a month) depending on their progress.
Once a patient experiences long-term relief, they book maintenance appointments. They are usually scheduled a few months down the road, and are meant to ensure old patterns aren't coming back/ensure new patterns are holding.
Generally, sessions are spaced out weekly to allow the body to integrate the changes made from the previous visit. It takes time for the body to re-learn patterns and movements that may not have happened for some time.
In acute cases, I may see a person 2-3 times in a week to allow things to settle down.
Your personal information & medical history does not get shared to anyone (eg. any other medical provider) without your permission. All information stays private with me.
Hands-On Osteopathy uses JaneApp, a company that is used by many medical practitioners to manage both patient appointments and patient medical records. JaneApp provides the therapist with a paper-free means of recording & managing patient records, and all records are stored with JaneApp on their secured servers. This means of record keeping means no personal information is ever stored on any computer at Hands-On Osteopathy.
Please visit JaneApp for more information on their private policy:
https://jane.app/about
